This is the query almost nobody serves and everybody eventually needs: a professionally installed system whose installer has disappeared. Innov8av specializes in adopting these orphaned systems across LA — this page explains what that means, which brands we take over, and how the process works.
Most premium smart home, security and lighting systems are dealer-locked by design. Control4, Savant, Lutron HomeWorks, Qolsys, 2GIG and Snap One gear can only be fully programmed by a certified dealer with the right software and account access. That's fine — until the company that installed yours goes out of business, gets acquired, moves, or just stops answering the phone.
When that happens your system becomes 'orphaned', and the symptoms are always similar: you can't add or change devices, remote access through the app has stopped working, scenes broke after a Wi-Fi or router change and no one will fix them, and no other company seems willing to touch a system they didn't install. Homeowners are often told the only option is to tear it all out and start over. That is almost never true.
Innov8av adopts these systems every month across Los Angeles. Because we hold the manufacturer certifications and the state licenses, we can legally and technically become responsible for a system another company built — and keep the equipment you already paid for.
We adopt orphaned systems across every major category. If your brand is here, we can almost certainly help — and if it isn't listed, ask anyway, because we service most major smart-home, security, lighting, AV and networking platforms.
Whether it's a whole-estate Control4 or Savant system, a Qolsys or 2GIG alarm on Alarm.com, a Luma or ClareVision camera system you can't view remotely, an Araknis or Pakedge network you're locked out of, or a home theater nobody documented — we can take it over.
Adoption is a defined process, not a gamble:
1. Free assessment. You tell us the brands and models (a photo of the equipment rack is perfect). We scope what's there and what access is needed.
2. We become your dealer of record. For Control4, Savant, Lutron, Alarm.com and Snap One systems, we transfer the project, account or OvrC/BakPak management into our certified dealer account — so you have a real, reachable company behind the system again.
3. Restore access and control. We recover installer codes, re-establish remote access (4Sight, the Alarm.com app, OvrC, ClareVision Plus, etc.), and get the app and remotes working.
4. Document and repair. We map the system, fix what's broken, re-program scenes, and hand you documentation the last company never gave you.
5. Ongoing support. You keep our number. Future changes, additions and service come from one accountable local team.
Most integrators won't touch another company's system because they lack the certification, the licensing, or the appetite for the diagnostic work. Innov8av is built for exactly this. We hold certifications across Control4, Savant, Lutron and Snap One, plus a California C-10 electrical license and Alarm Company Operator license ACO 7755 — so the automation, the electrical, the low-voltage and the security integration are all handled legally under one roof.
That combination is rare, and it's the whole reason takeover works: we can legally rewire and re-terminate, legally monitor an alarm, and technically re-program the automation — the three things an orphaned system usually needs at once. Since 2016 we've served LA County homeowners left stranded by installers who moved on, and we're rated 5.0/5 by verified clients for exactly this kind of rescue work.
No. This is one of the most common calls we get. Innov8av adopts orphaned Control4, Savant, Lutron, Qolsys, 2GIG, Luma, ClareVision, DoorBird, Araknis and Pakedge systems across Los Angeles. We become your dealer of record, restore remote access and support the system going forward — usually without replacing your equipment.
Almost never. In the large majority of takeovers we keep your existing equipment, recover access, fix what's broken and re-program as needed. We'll only recommend replacing hardware that is genuinely failed or obsolete, and we quote reuse vs. replace line by line so you decide.
Yes. For dealer-locked platforms like Control4, Savant, Lutron, Alarm.com and Snap One, we transfer the project file or account into our certified dealer account. That's what makes us able to program, update and support a system another company originally built.
Usually yes. We recover installer codes and re-establish remote access — Control4 4Sight, the Alarm.com app, OvrC for Luma/Araknis, ClareVision Plus, and others — so you can control and monitor your home again.
Control4, Savant, Lutron (RadioRA 3, HomeWorks QS, Caseta, Ketra), Qolsys, 2GIG, Alarm.com, Ring, Nest, DoorBird, Luma, ClareVision, Araknis, Pakedge, and Denon/Marantz and JVC home theaters — plus most other major smart-home, security, lighting, AV and networking platforms. Ask us about anything not listed.
It starts with a free assessment. Simple account transfers and access recovery are quoted up front and are modest; larger re-programming, repair or documentation is itemized after we see the system. It is almost always a fraction of replacing the system — which is the whole point.
No. This is one of the most common calls we get. Innov8av adopts orphaned Control4, Savant, Lutron, Qolsys, 2GIG, Luma, ClareVision, DoorBird, Araknis and Pakedge systems across Los Angeles. We become your dealer of record, restore remote access and support the system going forward — usually without replacing your equipment.
Almost never. In the large majority of takeovers we keep your existing equipment, recover access, fix what's broken and re-program as needed. We'll only recommend replacing hardware that is genuinely failed or obsolete, and we quote reuse vs. replace line by line so you decide.
Yes. For dealer-locked platforms like Control4, Savant, Lutron, Alarm.com and Snap One, we transfer the project file or account into our certified dealer account. That's what makes us able to program, update and support a system another company originally built.
Usually yes. We recover installer codes and re-establish remote access — Control4 4Sight, the Alarm.com app, OvrC for Luma/Araknis, ClareVision Plus, and others — so you can control and monitor your home again.
Control4, Savant, Lutron (RadioRA 3, HomeWorks QS, Caseta, Ketra), Qolsys, 2GIG, Alarm.com, Ring, Nest, DoorBird, Luma, ClareVision, Araknis, Pakedge, and Denon/Marantz and JVC home theaters — plus most other major smart-home, security, lighting, AV and networking platforms. Ask us about anything not listed.
It starts with a free assessment. Simple account transfers and access recovery are quoted up front and are modest; larger re-programming, repair or documentation is itemized after we see the system. It is almost always a fraction of replacing the system — which is the whole point.
