
Where Ketra fits
Innov8av is a certified Ketra integrator serving all of Los Angeles County — installation, programming, service, repair and system takeover under one licensed team (CA ACO 7755, C-10).
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What Innov8av does with Ketra
Innov8av installs, tunes and services Ketra natural-light systems — D3 and G3 lamps, linear fixtures, X2/X3 hubs and Design Studio programming — integrated with Lutron HomeWorks and RadioRA 3. We commission color scenes, replace failed lamps, restore hub connectivity and re-tune circadian schedules.
Ketra problems we fix
We service and repair Ketra systems whether we installed them or not. Common issues we resolve:
- Ketra lamps not tuning color or stuck at one temperature
- Ketra hub (X2/X3) offline or not communicating
- Circadian / natural-show schedules that stopped following the sun
- Individual lamp failures and warranty replacement
- Design Studio programming and re-commissioning
- Ketra not responding through Lutron keypads or the app
- Color mismatch across a run of fixtures after a lamp swap
Send a photo of the equipment or the error and we will tell you if it is a quick fix, a part, or a redesign — before we roll a truck.
Orphaned Ketra system? We adopt it.
Ketra can only be programmed by a certified Lutron professional through Design Studio. If the lighting designer or dealer who commissioned your Ketra system is gone, Innov8av takes over the database, re-tunes the scenes and supports the system — common in high-end Beverly Hills and Bel Air homes where the original specifier moved on.
Why a licensed integrator for Ketra
Ketra is the most demanding tier Lutron makes — full-spectrum tunable lamps that must be color-matched and scheduled precisely. Innov8av pairs Lutron certification with a California C-10 electrical license, so we handle the fixtures, the wiring and the programming as one accountable team.
Frequently asked questions
Can you service or replace Ketra lamps in Los Angeles?
Yes. We diagnose Ketra lamp, hub and tuning issues, handle warranty replacements, and color-match new lamps to an existing run so the whole fixture reads uniform.
My Ketra scenes stopped following the sun — can you fix it?
Yes. Circadian and natural-show schedules are programmed in Lutron Design Studio; we re-commission the schedule, verify hub connectivity and test each scene.
Who programs Ketra if my dealer is gone?
We do. Ketra requires a certified Lutron professional with Design Studio access. Innov8av takes over orphaned Ketra systems, adopts the database and supports them going forward.
Does Ketra work with my Lutron HomeWorks system?
Yes — Ketra integrates with HomeWorks QS and RadioRA 3. We service the whole stack: keypads, processor, shades and Ketra lamps together.
Are you certified to work on Ketra?
Yes — Innov8av is Lutron-certified and holds a C-10 electrical license and ACO 7755, serving Los Angeles County since 2016, rated 5.0/5.
Need Ketra help in Los Angeles?
Frequently asked questions
Can you service or replace Ketra lamps in Los Angeles?
Yes. We diagnose Ketra lamp, hub and tuning issues, handle warranty replacements, and color-match new lamps to an existing run so the whole fixture reads uniform.
My Ketra scenes stopped following the sun — can you fix it?
Yes. Circadian and natural-show schedules are programmed in Lutron Design Studio; we re-commission the schedule, verify hub connectivity and test each scene.
Who programs Ketra if my dealer is gone?
We do. Ketra requires a certified Lutron professional with Design Studio access. Innov8av takes over orphaned Ketra systems, adopts the database and supports them going forward.
Does Ketra work with my Lutron HomeWorks system?
Yes — Ketra integrates with HomeWorks QS and RadioRA 3. We service the whole stack: keypads, processor, shades and Ketra lamps together.
Are you certified to work on Ketra?
Yes — Innov8av is Lutron-certified and holds a C-10 electrical license and ACO 7755, serving Los Angeles County since 2016, rated 5.0/5.
Related: Lutron service & repair · Control4 service & repair

